Exchange & Return Policy
Exchange & Return Policy: You can exchange your item(s) for a new size or style or you can return your item(s) for a refund to the original method of payment. We allow for a 21 day exchange and return policy which is effective starting on the delivery date of your order. All items must be in new condition and must be unworn and unwashed in order to be accepted. We have the right to refuse the exchange or return if the items seem worn, washed, dried, etc.
Free Exchanges & Returns: We pay for the shipping costs and provide you with a shipping label only for sizing issues and exchanges.
International Returns & Exchanges: We are not able to cover shipping costs for International returns or exchanges. If you do need to return or exchange an item, customer is responsible for shipping costs.
To begin an Exchange or Return please email Sarah (Sarah@SotaStick.com).